We try to get our products to our customers as quickly and as cheaply as possible.

Shipping prices are scaled depending on your selected items size/weight and your postcode. If you would like a quote on shipping, please select your items and then enter your postcode in the 'shipping rates' tab, located on the right hand side of our home page.

Shipping times vary based on locations. Below are some examples:

Sydney: 1-3 working days.
Melbourne: 1-3 working days.
Brisbane/Gold Coast/Sunshine Coast: 1-3 working days.
ACT/Wollongong/Hunter: 1-3 working days.
Adelaide: 3-5 working days.
Perth: 3-7 working days.

Orders generally received before 11am will be picked and packed for shipping that day. Orders after this cut off time will be the processed the following day. If you have an order for an item which is not in stock there may be a delay of 1-2 working days.

All of our items are shipped with an "Authority To Leave" on the package label which lets the courier driver know that it is ok to leave the parcel in your absence. If this is not ok, please let us know prior to shipping.

We do not ship large items such as dog food to P.O Boxes sorry. A physical street address must be provided.

If you require more information on our shipping options, please send us an email.

(02) 8091 iPet