FREE SHIPPING IS AVAILABLE TO THE FOLLOWING METRO & MAJOR REGIONAL POSTCODES.
SYDNEY - ORDERS OVER $49
NEWCASTLE & SELECTED HUNTER REGION - ORDERS OVER $49
WOLLONGONG AND SELECTED SOUTH COAST REGION - ORDERS OVER $49
A.C.T - ORDERS OVER $49
MELBOURNE - ORDERS OVER $149
GOLD COAST & TWEED HEADS - ORDERS OVER $149
BRISBANE - ORDERS OVER $149
FREE SHIPPING IS AVAILABLE TO THE FOLLOWING MAJOR CITIES FOR ORDERS OVER $130 AND UNDER 10KG. SHIPPING IS CALCULATED WHEN THE ORDER IS OVER 10KG AND/OR UNDER $130.
COLLECTION FROM OUR SYDNEY WAREHOUSE
Customer orders may be collected from our warehouse. We will notify you when your order is ready for collection if you wish to collect it from us.
We ship most of our parcels within 1-2 working days of receiving an order, sometimes an extra day or two is needed for out of stock products. If some of the products you have ordered are not in stock at time of dispatch and we do anticipate a lengthy delay, we will contact you.
Shipping prices are scaled depending on your selected items size/weight and your postcode. If you would like a quote on shipping, please select your items and then enter your postcode in the 'shipping rates' tab, located on the right hand side of our home page.
All of our items are shipped with an "Authority To Leave" on the package label which lets the courier driver know that it is OK to leave the parcel in your absence. If this is not OK, please let us know prior to shipping.
We do not ship large items such as dog food to P.O Boxes sorry. A physical street address must be provided. Couriers other than Australia Post are unable to leave parcels with a local post office.
If you require more information on our shipping options, please send us an email via the contact form at the top right of your screen.
At present we only ship internationally to the USA. We can ship small parcels up to 1kg (2.2 Pounds) in dead weight at a flat rate of $15.95. Parcels will generally take 6-14 days to arrive to your destination, however they may also take up to 28 days. Parcels are shipped with Australia Post before being placed with USPS. A tracking number is provided at time of dispatch for your piece of mind.